Open Positions at TelosTouch
Scrum Master
Description
Why TelosTouch
TelosTouch, the AI-Powered GrowthTech solution trusted by leading global Financial Institutions, converts one-way static communications (like emails) into interactive engaging experiences to personalize services at scale, execute on opportunities, and increase visibility.
Our purpose is to drive more growth for professionals and deliver more value to their clients.
On this journey, we have brought together a like-minded and diverse team to propel our mission, built on our shared values:
- Unity (through good and challenging times)
- Passion (through unique contributions and meaningful collaboration)
- Excellence (through driven experimentation and focused learning)
If the above resonates with you and you are looking to be part of a trailblazing team we would love to talk to you.
Join us to help our clients enhance how they deliver financial services, and grow their business faster.
About the Role
As our Scrum Master, you are passionate about Agile methodologies and have a keen eye for detail in business analysis. The ideal candidate is conversant with Agile frameworks such as Scrum and Kanban and makes use of excellent project management skills in a fast-paced work environment.
What You’ll Do:
- Implement Agile practices like daily stand-ups, sprint planning, and retrospectives to steer the team toward successful project completion.
- Conduct business analysis to define clear project scopes, objectives, and requirements.
- Develop, track, and analyze performance metrics and Sprint reporting (e.g., Burndown/Burnup charts) to gauge team progress and project health.
- Participate in the customization, documentation, and enforcement of IT policies and standards, ensuring a consistent approach across projects.
- Advocate for and contribute to continuous improvement practices, focusing on efficiency and quality enhancements.
- Proactively identify and mitigate project risks and issues, ensuring smooth project execution and delivery.
- Work closely with technical teams and business stakeholders to support the development and execution of project roadmaps, fostering a culture of collaboration and innovation.
Who You Are:
- At least 3 years in a Scrum Master role, with experience in business analysis, preferably within a B2B SaaS or FinTech.
- Bachelor's degree in Business Administration, Computer Science, Information Systems, or a related field.
- Certified Scrum Master / Agile Practitioner certification is highly desirable. Business Analysis certifications (e.g., CBAP, PMI-PBA) are a plus.
- Excellent knowledge of Agile Scrum methodology with sound analytical skills.
- An understanding of business process modelling and requirements-gathering techniques.
- Experience with Agile project management tools (Jira, Confluence), business analysis software, and proficiency in Mac OS and Windows operating systems.
- Highly organized, analytical, and excellent problem-solving skills.
- Thrive in a dynamic, fast-paced environment, managing multiple projects, changing priorities and tight deadlines.
Why Work With Us:
- Like-minded people working on worthy goals
- Inclusive and respectful workplace
- Competitive compensation package
- Employee benefits program, including health and dental insurance
You can view our website here: www.telostouch.com
Please note: This role is currently performed remotely and could transition to a hybrid model at management discretion.
TelosTouch is an equal-opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veterans’ status, Aboriginal/Native American status, or any other legally protected factors. Disability-related accommodations are available upon request during the application process, in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act.